How Guident is making autonomous vehicles safer with multi-network TaaS - The Robot Report

Guident Corp. is advancing autonomous vehicle (AV) safety through its teleoperation-as-a-service (TaaS) platform, which combines remote human oversight with robust multi-network connectivity. The company operates AV shuttles in South Florida and manages a variety of vehicles including a shuttle from AuVe Tech, a large-capacity bus at Michigan State University, and a security patrol robot called Watchbot. Central to Guident’s offering is its Remote Monitor and Control Center (RMCC), which enables remote control operators (RCOs) to monitor and intervene in real time via a patented ultra-low latency video streaming system. This system achieves connection speeds of 35 to 70 milliseconds, critical for timely remote interventions. Guident’s technology integrates a small proprietary hardware device, the vehicle teleoperation unit (VTU), installed on vehicles to connect sensors and cameras with multiple communication networks. The company’s multi-network backbone dynamically switches between terrestrial (4G/5G, private wireless) and non-terrestrial