Tesla launches robotaxi rides in Austin with big promises and unanswered questions

Tesla has initiated a limited robotaxi service in Austin, deploying fully autonomous Model Y SUVs that operate without a driver behind the wheel but with a Tesla employee seated in the front passenger seat as a “safety monitor.” This marks a significant milestone nearly ten years after CEO Elon Musk first promised such a service. The rollout involves about 10 vehicles operating within a confined area of South Austin, offering rides at a flat rate of $4.20. Customers invited to participate have accessed the service via a new Tesla robotaxi app, with operations running daily from 6 a.m. to midnight, though service may be limited during bad weather. Despite the launch, many details remain unclear or undisclosed. Tesla has provided limited information compared to competitors like Waymo, which operates commercial robotaxis with more transparency. Observers have noted cautious vehicle behavior, such as sudden braking near police vehicles, but the reasons remain unexplained. Tesla has also resisted public records requests related to the service, citing confidentiality and trade secrets