VanMoof is back with a new custom e-bike and rebooted repair network

VanMoof, the Dutch e-bike startup known for its premium, minimalist designs featuring integrated lights, batteries, and motors, has relaunched two years after filing for bankruptcy in July 2023. The company’s previous downfall was largely attributed to its heavy reliance on custom parts, which led to supply constraints and an underdeveloped repair network, leaving customers stranded with broken bikes and damaging trust. After being acquired by Lavoie, a McLaren Applied division, VanMoof leveraged Formula 1 expertise to redesign problematic components using performance data, improving reliability while partnering with large manufacturers to ensure quality and parts availability. Notably, the company shifted to co-designing batteries with Panasonic, moving away from fully in-house battery development. A key focus for VanMoof’s comeback is its revamped servicing infrastructure. The company has established a network of 250 repair centers and 130 sales partners across select European markets, supported by a tech suite for diagnostics, parts ordering, and warranty management, as well as online